Omar Nagy is an accomplished professional with extensive experience in information technology and support roles. Currently serving as Regional Service Support Lead and previously as Senior Information Technology Associate at the United Nations – World Food Programme since April 2010, Omar has a proven track record in managing IT services. Prior experience includes positions as Senior IT Specialist at Northrop Grumman Corporation and Technical Support Lead at Online for Supplies, along with earlier roles including Network Administrator at Tiba for Agencies S.A.E. Educational qualifications include a Master's degree in Computer Software Engineering from Cairo University, a Postgraduate Diploma in Information Technology and Entrepreneurship from Ain Shams University, a Professional Diploma in IT Professional Training from IBM Egypt, and a Bachelor of Commerce in Accounting from Ain Shams University.