Hélène Truong

Cross-functional Program Manager at Worldline

Hélène Truong has a diverse background in program and project management, team leadership, and software engineering. Hélène has extensive experience in the financial technology and payment industry.

Hélène most recently worked as an IT Tribe Lead at Worldline Global, overseeing a team of 35-40 members. Hélène managed R&D development, QA, DEVOPS, and E2E integration teams, ensuring successful deliveries of high-volume payment transactions. Hélène also mentored teams on Agile Scrum best practices.

Prior to that, Hélène served as a Customer Delivery Leader and Program Manager at Ingenico Group. Hélène managed R&D and integration teams, oversaw program plans, and mitigated risks for successful program deliveries. Hélène also facilitated knowledge sharing and mentorship within the teams.

Before joining Ingenico Group, Hélène worked as a Program Manager at IDEMIA, where they managed projects related to IDMS, passports, VISAs, and protocols for countries' ministries.

Hélène also held various roles at Oberthur Technologies, including Project Manager, Solution Manager/Functional Architect, Customer Dev Team Leader/R&D Project Manager, and Customer Software Engineer. Hélène worked on projects related to TSM-SP, NFC solutions, and protocols like AFSCM 1.2 and GPM 1.

Additionally, Hélène has worked as a Consultant Software Engineer at BNP Paribas Cardif and as a Software Engineer at Wyde, where they implemented management modules and leave processes.

Hélène has a strong background in program and team management, as well as technical skills in software development.

Hélène TRUONG's education history is as follows:

- Hélène obtained a Lion du Samedi degree in Empresa, gestión, marketing y disciplinas afines from Join Lion in 2023.

- In 2020, they received a Certificat de coaching professionel - RNCP Level 6 (Equivalent Master 1) in Professional Coaching from Ecole Superieure de Coaching.

- Hélène completed a Master of Business Administration (MBA) at IAE Paris - Sorbonne Business School from 2010 to 2012, specializing in Project Management, Strategy, Financial Accounting, Marketing, Corporate Finance, HR, and Law.

- From 2009 to 2010, they pursued a Master of Science in Electrical and Computer Engineering with a Computer Science Minor at Georgia Institute of Technology.

- In 2006, they obtained an Engineering Degree in Electrical and Computer Engineering from Ecole nationale supérieure de l'Electronique et de ses Applications, specializing in Computer Sciences, Electronics, and Biotechnologies.

In addition to their formal education, Hélène also obtained various certifications, including a project management certification (PMP) from the Project Management Institute in 2016, PRINCE2® Foundation certificates, and coaching certificates from Ecole Supérieure de Coaching. Hélène also holds certifications in Agile Project Management, first aid, and several time management and personal development courses from LinkedIn.

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