Paolo Martinoli is a Documentation Specialist at Worldline since September 2024, previously serving as a Technical Writer at Mia-Platform from January 2022 to August 2024, specializing in the Digital Integration Hub and omnichannel solutions. Prior experience includes roles as a Technical Writer at Facile.it, where responsibilities involved software logic documentation and business process analysis, and positions at Italianway, where Paolo contributed to franchisee training and software knowledge base development. Additional experience encompasses various roles in event support and academia, including aiding an academic professor at Ambrosiana Library and brief stints in hospitality. Paolo holds a Master’s Degree in Humanities from Università degli Studi di Milano and a Bachelor’s Degree in the same field.