Justin Lord

Justin Lord FCIM CMktr is an accomplished Consulting Partner at Tata Consultancy Services, leveraging expertise in digital transformation and customer experience across multiple industries since August 2015. Prior roles include Consulting Director and Managing Consultant, where Justin emphasized high-impact customer experience offerings. Prior to TCS, Justin served as Head of Client Services at HTK, honing skills in digital and mobile marketing, while extensive experience at Aviva UK included roles in communications strategy and data planning. Educational credentials include an ongoing MBA at Henley Business School and distinctions from various professional marketing and management institutes. Justin is a Freeman of the Worshipful Company of Marketors, advocating for marketing excellence and economic benefit.