Jonathan O'Dell

Jonathan O'Dell is an experienced IP Core Engineer currently at WOW! Internet, Cable & Phone, focusing on maintaining the Core IP network and troubleshooting outages. With a long tenure at Lumen Technologies as an Operations Engineer, Jonathan provides operational engineering services and manages escalated issues while maintaining network standards and documentation. Previous roles at tw telecom, inc., and PAE involved customer-facing support, technical control operations for the USAF, and leading projects in network installations. Jonathan's educational background includes an MBA from Colorado State University and a Bachelor of Science in Management from Park University.