Lj Jolley

Senior Product Manager, Digital Products And User Experience at WOW!

LJ Jolley has a diverse work experience spanning various roles and industries. Starting in 2008, LJ worked as a Volunteer and Youth Services Coordinator for the American Red Cross of Central Texas, where they recruited and trained volunteers and supported youth clubs.

In 2009, LJ joined the Peace Corps as a Regional Manager and Project Manager in Paraguay. They established a support system for volunteers, managed the regional office, and organized training workshops.

After their time in the Peace Corps, LJ worked as the Seattle Spark Weekend Program Director for Self Spark, organizing evidence-based behavior change events. They then moved on to become the Operations and Community Manager for SURF Incubator, a coworking space, where they organized events and supported entrepreneurs.

In 2015, LJ joined Rover.com as a Senior Sitter Performance Product Analyst and Sitter Success Coach. They evaluated sitter performance, provided coaching, and improved workflows.

From 2016 to 2018, LJ worked as a Business Consultant and Coach for Jolley Coaching, specializing in behavior change methods in health, wellness, and productivity.

In 2018, LJ served as a Product Owner and Software Engineer for Happy Home Project, leading the development of the task management tool.

From 2019 to 2021, LJ worked as a Product Manager and Product Owner for RE/MAX. They developed product strategies, implemented unified workflows, and improved communication and resource sharing across teams.

Currently, LJ is the Lead Product Manager of Digital Products and User Experience at WOW! Internet, Cable & Phone. They manage direct reports, provide training, and create product roadmaps.

Overall, LJ Jolley has a strong background in product management, coaching, community management, and volunteer coordination.

LJ Jolley completed a Bachelor of Arts degree in International Business and Spanish from the Texas McCombs School of Business from 2004 to 2008. LJ also pursued Computer Software Engineering Foundations at Code Fellows, although the start and end years are not provided. In 2016, LJ attended Vera University for a short period and obtained a degree in Health Coaching, specializing in Health, Wellness, and Behavior Change. Additionally, LJ has obtained certifications such as Scrum Product Owner Certified (SPOC) from Mountain Goat Software in February 2020 and an Emergency Medical Technician - Basic certification from the Texas Department of State Health Services in 2007. LJ also holds a Health and Wellness Coach certification from Vera University, although the date of obtaining this certification is not specified.

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