Wrike
Maria Fomina is an experienced Escalations Engineer at Wrike since October 2018, specializing in managing customer escalations and ensuring satisfactory resolutions through comprehensive testing and problem assessment. Previously, Maria served as a Technical Documentation Specialist and Global Product Enablement Trainer, focusing on internal product onboarding and developing educational materials for global teams. Additionally, Maria has a background as a Tech Support Engineer, providing technical support for Wrike's cloud-based project management platform and collaborating with cross-functional teams to resolve software issues. Maria holds a Master's degree in Language Interpretation and Translation from Perm State Technical University, obtained between 2007 and 2012.
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Wrike
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Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.