The Customer Success and Support team at Writer is dedicated to ensuring that clients maximize the value of the AI writing assistant. This team works closely with customers to provide personalized onboarding, training, and ongoing support, while managing relationships to enhance customer satisfaction and retention. They also gather feedback to inform product development and drive user adoption, ensuring a seamless and effective experience for all users.
Andy Shorkey
CRO
Diana Stegall
Sr. Manager of Customer Educat...
Ijeoma Okoro
Customer Support Lead
Joy Thompson
Customer Experience Manager
Michaela Anderson
Strategic Customer Success Man...
Phillip Klugman
Enterprise Customer Success Ma...
Spencer Williams
Customer Success Manager
Steven Moran
Strategic Customer Success Man...
Tyler Romaine
Sr. Customer Success Manager