Carlos Dejesus

Carlos DeJesus has extensive work experience in various roles related to digital platform operations, eCommerce operations, and IT management. Carlos currently holds the position of Head of Global Digital Platform Operations & Demand Management at WSAudiology since January 2022. Prior to this role, they served as the Head of Global eCommerce Operations at WSAudiology from July 2019 to January 2022.

Before joining WSAudiology, Carlos worked at Widex USA, Inc. for several years. Carlos held the position of Director of eBusiness from August 2017 to June 2019, where they focused on improving operational efficiency and scalability, evaluating existing processes, and fostering innovation and collaboration. Carlos also served as the Director of IT from February 2015 to August 2017, where they led an ERP implementation and redefined department roles. Prior to that, they were the Manager of IT - Web / Software Technology from May 2013 to February 2015, responsible for establishing IT operation manuals and collaborating on global IT development.

Carlos started their career at Widex Hearing Aid Company, Inc. in 1998, where they held various roles. Carlos worked as a Quality Assurance Analyst from May 2001 to January 2006, leading the implementation of ISO 9001 standards and developing applications for quality assurance tracking and production analysis. Carlos also served as a Special Service Representative and Shell Lab Technician Team Leader during their time at the company.

With their diverse work experience in digital platform operations, eCommerce, and IT management, Carlos DeJesus brings valuable expertise to their current role at WSAudiology.

Carlos DeJesus has studied New Media Technology at The City University of New York. Carlos also holds certifications as a Certified SAFe® 5 Product Owner/Product Manager obtained in 2021 from Scaled Agile, Inc., and a PSM I certification obtained in 2019 from Scrum.org.