Mayra Ferreyra Castro

Mayra Ferreyra Castro currently serves as the Global Head of Customer Experience at Wynwood House, a position held since October 2025. Prior to this role, Mayra was with Yango from July 2023 to September 2025, progressing from Head of Support for Latin America to Support Driver Team Leader and Urgent Support Specialist. Experience also includes a stint as Customer Success Specialist at MedLink.la and Customer Support Ambassador at SubaStop .Co. Mayra has a strong background in customer success and support, demonstrated through roles at Grupo Central and Mediastream, where responsibilities included customer satisfaction management and performance reporting. Earlier experience encompasses leadership in customer service at Hop Scooter and market intelligence at Beat, as well as a foundational role as a Customer Services Agent at Amazon. Mayra holds a degree in Community Management and Marketing from ISIL Aprende Haciendo and has studied at the Instituto Cultural Peruano Norteamericano.