Hayley Milsom

Hayley Milsom has a diverse work experience spanning multiple industries. Hayley started their career as a Receptionist at MFABowl in 2011 and worked there for two years. In 2013, they joined Mitchells & Butlers as a Bar Staff member for a few months before moving on to work as Food and Beverage staff at the First Direct Arena. Hayley also worked as a Student Ambassador at the University of Leeds from 2013 to 2015.

In 2014, Hayley worked as Bar Staff at Aire Bar, Leeds, while also taking on a role as a Business Analyst Intern at Labgnostic. This internship provided their with valuable experience in agile analysis, UML modeling, and software design. After completing their internship, Hayley returned to Labgnostic and took on various roles, including Part-Time Business Analyst, Business Analyst, Account Manager, and ultimately, Head of Customer Success.

Throughout their work experience, Hayley demonstrated strong communication and problem-solving skills, working closely with customers, stakeholders, and software developers to design and implement effective solutions. Hayley has shown the ability to adapt to different roles and industries, highlighting their versatility and willingness to learn.

Hayley Milsom completed their Bachelor of Science (BS) degree in Information Technology (Industrial) from the University of Leeds. Hayley attended the university from 2013 to 2017. Prior to that, they studied at Cardinal Newman College Preston from 2011 to 2013, where they obtained GCE Advanced Level and BTEC qualifications. Additionally, Hayley acquired various certifications including the PRINCE2® Foundation certificate in Project Management from BCS, The Chartered Institute for IT in June 2017, and the Foundation Certificate in Business Analysis from the same institution in January 2016. Furthermore, they hold the First Aid at Work certification from St John Ambulance SA Inc.