Finance Systems Accountant

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

As a member of our Finance System team, your role entails gaining profound insight into our Finance systems and operational landscape. Collaborating closely with fellow System Accountants, your primary responsibility is to address daily system administration tasks while aiding in optimising Xero's utilisation of our Finance systems and associated operational workflows.

Fostering robust connections throughout the organisation, spanning geographies, you will serve as a dependable advisor and mentor, particularly for the Finance team, offering guidance and support. With a keen understanding of business requirements, you will prioritise tasks, determine minimum value, and assist the team in planning, delivering, and operating effectively.

Furthermore, you will engage closely with vendors and other third parties providing and supporting our solutions. Your proficiency in managing fast-paced projects, adapting to changing priorities, and your ability to dissect complex problems to deliver tangible business outcomes will be instrumental in your role.

What you'll do...

• Engage with stakeholders to comprehend, communicate, and document processes, workflows, requirements, and solutions effectively.
• Analyse work requests, understanding the audience and purpose, to ensure accurate qualification and analysis.
• Ensure efficient adherence to key collaboration, quality controls, and processes, fostering a culture of collective ownership and accountability within the team.
• Support the team's Finance Systems roadmap by developing a clear understanding of its features and collaborating with other System Accountants and the wider team to facilitate delivery.
• Drive routine and ad-hoc Finance systems administration tasks across the Finance teams, proposing improvements based on experience and research, including managing user access permissions, role development, and developing necessary reports, queries, and enhancements.
• Monitor and escalate user queries or system issues to external and internal support teams for prompt issue remediation.
• Maintain high-quality internal control standards, including change management for the Sandbox & Production environments, and develop comprehensive testing plans for custom changes and planned system updates.
• Develop and maintain guidance documentation, specifications, diagrams, and flowcharts to accurately capture current system usage and inform future integrations/projects

What you'll bring with you...

• Experience

• 2+ years experience in Finance System administration, configuration and development (eg creating and implementing workflows, scripts, saved searches, integrations),particularly ERP, Payroll, and AP systems (Netsuite, Esker, Expensify or Blackline experience favorable).

• Accounting knowledge or experience.

• Skilled in developing and executing testing plans, with a focus on documenting results.

• Experience of driving consistent results within a cross functional team across multiple systems and projects

• Critical Competencies

• Expert verbal and written communicator with the ability to articulate ideas to both technical and non-technical audiences.

• Understanding of systems and information models is critical.

• Strong planning, organisational and self-management skills with the ability to multi-task under tight deadlines.

• Superior analytical, evaluative, and problem-solving abilities with a keen attention to detail.

• A genuine team player who works collaboratively and contributes to the function of a high performing team