Tarek Moadhen

Tarek Moadhen is an experienced professional with a solid background in technical support, team leadership, and client relations in the information technology sector. Currently working as a Senior Support Technician at Xerox since January 2016, Tarek manages incident resolutions, updates firmware, and ensures quality service while prioritizing tasks and collaborating with team members. Previous roles include Team Leader at HP and Stream Global Services, where Tarek focused on team coordination, performance analysis, and technical escalation management. Tarek also has experience in quality assurance and software testing from work at Sagemcom and a foundation in IT hardware repair. Tarek holds multiple certifications in Agile methodologies and project management, alongside a degree in Computer Science.