Monica Melo

Monica Melo is a seasoned professional in quality assurance and management, currently serving as Digital Xperience QA Lead and formerly as Software QA Specialist at Xpand IT since January 2021. Prior experience includes roles as Software QA Analyst at 360imprimir and Quality and Innovation Manager at CCG - Centro de Computação Gráfica, where responsibilities encompassed quality assurance analysis and IT process management. Monica's early career involved customer service and sales roles at Gil Vicente FC, The Phone House, and Radio Popular, showcasing a diverse skill set in customer relations and sales support. Educationally, Monica is pursuing a Master of Engineering and Quality Management at Universidade do Minho, building on a Graduate degree in Information Systems and Technologies from the same institution and earlier training in Computer Applications in Management.