Csm® George Bicking

George Bicking, CSM®, serves as a Senior Business Analyst at Brightmine since February 2020, where responsibilities include acting as Scrum Master and Agile lead for customer-facing projects, analyzing work requirements, and developing Epics, Features, and User Stories for new Generative AI products. Prior experience includes roles as Sr. Business Analyst at Merck and Manager of Business System Analysts at MetLife, where leadership involved managing teams, producing project plans, and mentoring junior analysts. Additional experience encompasses positions at the State of NJ, GRB Systems, and Canon Financial Services, with a strong foundation in business analysis and web development. George holds a BSBA from Bucknell University and an MBA in Strategy & Policy from Rutgers University.