Ibrahem al-Jilani

Ibrahem Al-jilani is a skilled IT professional with extensive experience in technical support and operations management. Currently serving as a Senior Analyst in IT Operations at XPO Logistics, Inc. since March 2020, Ibrahem efficiently manages support tickets and provides technical assistance for computer infrastructure and inventory management. Previous roles include Technical Support Analyst at Insight Global, Test Production Technician at Intel, and Technical Support Associate at CARISBROOK TECHNOLOGY SERVICES, where Ibrahem demonstrated expertise in system troubleshooting, software integration, and quality assurance. Educational qualifications include a Bachelor's Degree in General Science from Portland State University.