Suzette Aguilos

Suzette Aguilos is an experienced operations professional with a diverse background in team leadership and support roles across various companies. Currently serving as Operations Senior Team Lead at XtendOps since November 2021, Suzette oversees a Flex Team that assists new hire agents. Previous roles include Team Leader and Assistant Manager at Legato Health Technologies, where responsibilities involved operations management and program initiatives, and Operations Supervisor at STARTEK Philippines, with a focus on issue resolution and performance management. Early career experiences include positions as an Escalation Specialist and Technical Support for various organizations, as well as a Talent Acquisition Specialist at Upwork. Academically, Suzette holds multiple degrees in education and mass communication from institutions such as De La Salle University and St. Paul University Iloilo.