Xurrent
Jim Hirschauer serves as the Head of Product Marketing at Xurrent, where innovative advancements in the Service Management industry are prioritized through a cutting-edge platform. Previously, Jim held the role of VP of Marketing at Devtron Inc., focusing on building an ideal marketing organization, and was the host of the DevOps-focused podcast ShipTalk during tenure at Harness. At Harness, Jim also served as Sr Director - Head of Platform Marketing, overseeing a leading end-to-end software delivery platform. Jim's career includes notable positions such as Director of Product Marketing and Sales Enablement at Instana, Senior Manager of Competitive Intelligence and Technology Evangelist at AppDynamics, and Solutions Engineer at Adaptivity. Earlier roles included Architecture Manager at Wachovia Bank and Senior Systems Administrator at both Wachovia Bank and Duke Energy, following a foundational engineering position at Lockheed Martin Aeronautics. Jim holds a Bachelor of Science degree in Aerospace Engineering from Embry-Riddle Aeronautical University.
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Xurrent
Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com