Montserrat Rodriguez Vazquez

Montserrat Rodriguez Vazquez is a skilled Conversational UX Designer at Yalo since June 2021, with prior experience as a UX Designer at enacment and Grupo Intelite. Montserrat's expertise includes user research, the design and application of in-depth interviews, and the development of protopersonas, user personas, and customer journey maps. Additional experience includes noteworthy contributions to a redesign of an e-commerce platform for Victoria147 while studying at Laboratoria, focusing on user research and usability testing. Montserrat began a professional journey in education as a teacher at Centro Educativo Didáscalos, following an academic background in psychology from Universidad Autónoma Metropolitana, where a degree was earned between 2009 and 2013.