HM

Héctor Cisneros Moncloa

Head Of Customer Service at Yape

Héctor Cisneros Moncloa has extensive work experience in various roles and industries. Héctor started their career in 2008 as a Product Manager at Supermercados Peruanos S.A. and then worked as a General Merchandising Manager at adidas group from 2011 to 2013. In 2014, they founded Ecovida Perú and served as its General Manager. Héctor then joined Paris as a Product Manager in the Sports category from 2015 to 2017. From 2017 to 2022, Héctor worked at Beat as a Customer Experience Lead for LATAM and later became the Regional Head of Customer Experience. Currently, they hold the position of Head of Customer Service at Yape since November 2022.

From 2002 to 2007, Héctor Cisneros Moncloa attended UPC, where they earned a Bachiller degree in Administration and Marketing.

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