Federico Romano

Federico Romano is a seasoned technical support professional with extensive experience in various technology and support roles. Currently serving as a Senior Technical Support Engineer at Yellowbrick Data since February 2022, Federico specializes in addressing customer issues in hybrid and cloud environments within the BI Data Warehouse sector. Prior experience includes roles as a Technical Support Engineer at DataStax, where support was provided for top-tier clients using Cassandra database and Datastax Enterprise solutions, and as a Senior Technical Support Analyst at IBM, focusing on the InfoSphere Information Server suite across the EMEA regions. Additional roles included Application Support and Deployment Analyst at DHL IT Services, Software Engineer at Xansa plc, Programmer at Capita Business Services, and Database Administrator at Ideal Hardware Plc. Federico holds a degree from the University of Westminster.