Gözde Yüksel Doğru

Gözde Yüksel Doğru has a diverse work experience primarily focused on CRM, customer analytics, and marketing. Gözde is currently working as the Head of CRM and Loyalty at Yemeksepeti since 2021. Prior to this, they served as a CRM and Market Research Executive at Teknosa from 2019 to 2020, where they managed marketing projects, conducted customer analytics, and generated CRM campaigns. Before that, they worked as a Customer Analytics and Information Analysis Assistant Manager at TEB from 2015 to 2018, and as a Sales and Marketing Excellence Specialist at Abbott from 2013 to 2014. In this role, they focused on integrating business processes, using data analysis tools, and was involved in CRM projects.

Gözde Yüksel Doğru has a Bachelor's degree in Industrial Engineering from Sabanci University, which was obtained from 2010 to 2014. Gözde also holds a Master's degree in Data Translation from Sabanci University, obtained in 2020. In addition, they pursued a Master of Business Administration (MBA) from Bahcesehir University, graduating in 2022. Gözde Yüksel Doğru completed an Advanced English program at EF Executive Language Institute from 2009 to 2010 and completed their high school education at Cent College from 1999 to 2010.

Gözde has obtained several additional certifications, including User Life Cycle from Delivery Hero, Certified User Experience Analyst (CXA) from Userspots, PMP® Certification Training Course from BilgeAdam Teknoloji, Orange Machine Learning from Sabanci University, SAS Viya from SAP, Microsoft Dynamics CRM Customization and Configuration from INNTHEBOX, Emarsys Platform from Emarsys, and SAS Certified Predictive Modeler Using SAS Enterprise Miner 14 from SAP.

Lastly, in 2008, Gözde Yüksel Doğru obtained an Education First Cambridge Certificate from Quality English and Quality Education.