Sydney Brady McCarthy

Customer Service Specialist at YETI

Sydney Brady McCarthy has a diverse range of work experience in various roles and industries. Sydney began their career as an Assistant at The Glitterbox Showroom, where they coordinated sales activities and performed administrative duties. Sydney then worked as a Public Relations Associate at the Fashion Institute of Design and Merchandising, where they coordinated with media for fashion exhibitions and developed informational programs. Sydney then joined Louis Vuitton as a Sales Associate, developing relationships with international clients and exceeding daily sales goals. Sydney later joined David Jones, first as a Sales Supervisor responsible for managing retail staff and ensuring daily sales goals were achieved, and later as a Publicity Coordinator, managing media monitoring and developing PR strategies. Sydney also worked at RedBird Boutique as a Sales Associate, Social Media & PR Liaison, where they communicated social media trends, organized charity events, and created material to increase traffic on Instagram and Facebook. Their most recent role is as a Customer Service Specialist at YETI Coolers, where they communicate with customers via phone and email, exceeds email completion goals, and closes an average of 40 phone cases per day. Overall, Sydney has demonstrated strong communication skills, experience in customer service and sales, and proficiency in PR and social media.

Sydney Brady McCarthy pursued their education in the field of business management and visual communications. Sydney began their studies in 2010 at FIDM, where they completed an Associate of Arts (A.A.) degree in Visual Communications. Following this, from 2012 to 2013, Sydney attended the Fashion Institute of Design & Merchandising (FIDM) once again, where they earned a Bachelor of Science (B.S.) degree in Business Management.

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Timeline

  • Customer Service Specialist

    July, 2018 - present