Product · Philippines · Remote possible
About Us
Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.
Why work for Ylopo?
At Ylopo we offer team members:
a commitment to personal development,
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
team building events, team lunches/ happy hours, and other company wide events
a supportive, caring environment dedicated to continuous learning and growth.
Summary:
The Product Support team member is responsible for supporting current MaverickRE clients and coordinating, implementing, documenting and escalating CRM and TMS (Transaction Management System) data entry and advanced configurations to facilitate the onboarding process and data validation for the MaverickRE software. This role will be remote call, email, Intercom chat and phone based.
This position requires excellent communication skills, as the Product Support team member will communicate frequently with clients using Intercom Chat tool, Zoom video conferencing and email. This team member will work closely with MaverickRE’s Application Support and Client Success teams. Team members well-suited to this role will have a track record of being client-focused and providing exceptional service, both internally and externally. Applicants should also have exceptional attention to detail and organizational skills with the patience to accomplish repetitive precise tasks. Candidates are not required to have prior real estate or marketing experience, but should be willing to learn the intricacies of the MaverickRE product and the nuances and functionality of the CRMs and TMS tools we integrate with. Overall we are looking for candidates who are quick-thinking, detail-oriented and who are comfortable with technology and data entry/standardization.
Requirements:
Responsibilities:
System Requirements:
Shift Schedule: 9AM - 6PM Pacific Standard
Rate: PHP 45,000
MAGIC WORD: YLOPER
https://www.ylopo.com/about-us
https://www.ylopo.com/ph-culture-page
Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy
Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.