Jonathan Cagampang

Jonathan Cagampang is a skilled professional with extensive experience in customer support and training across various industries. Currently serving as a SaaS Senior Onboarding Specialist at Ylopo since February 2021, Jonathan focuses on providing customer support and conducting welcome calls for new clients. Previous roles include an Analyst position at 11th Hour Service, a Product Specific Trainer at Afni Philippines Inc., and an Operations Trainer at Concentrix. Additional experience encompasses positions in client engagement and training, including as a Chat and Voice Support representative for Convergys, Sports and Leisure Supervisor at Crimson Resort & Spa Boracay, and various fitness coaching and management roles. Jonathan's diverse background reflects expertise in customer service, training, and operational management.