William Mintun

Product at Yohana

William Mintun has a diverse work experience spanning different roles and companies.

William started their career at Bay Networks in 1996 as a Technical Writer, where they wrote technical descriptions of networking products. In 1997, they joined Leading Resources as a Technical Specialist, setting up networks and websites for a leadership consulting firm.

In 1999, William joined Apple Inc. and held various roles. William started as a Senior Technical Support Engineer, where they ensured worldwide support divisions were prepared to service and support new Apple products. William then became an Internet Customer Experience Analyst, responsible for customer support for Apple's suite of internet services. Lastly, they were promoted to Manager, Internet Services Customer Experience, where they managed a support analysis team and created communication channels between in-house and outsourced contact centers.

In 2006, William moved to Sling Media as a Senior Manager, Online Support and Instructional Products. William'steam was responsible for building and maintaining consumer and B2B websites, portals, and tools for support, training, and escalations.

From 2011 to 2015, William worked at Nest Labs as a Sales and Support Tools and Communications Manager. William built the technical and operational infrastructure for service and support, including CRM systems, training, and support teams. William also focused on improving the service and support customer experience through the development of tools and integrations.

In 2015, William co-founded b8ta, a software-powered retail showroom for consumer hardware and IoT products. William initially served as a Co-founder and Board Member before becoming the Co-founder and COO. William was responsible for giving makers control over their brands and ensuring a hands-on experience for consumers.

William'smost recent role, starting in 2021, is at Yohana as a Product Head. Further details about this role, such as start and end dates, are not provided in the provided information.

William Mintun began their education at El Dorado High School, where they studied from 1985 to 1988. In 1993, they enrolled at Eckerd College and pursued a Bachelor of Arts degree with Honors in Literature and Creative Writing, which they completed in 1996. After a brief break, they returned to Eckerd College in 1991 to continue their studies in Creative Writing and Literature, but the end year is not provided. Additionally, in 1997, William attended California State University-Sacramento, although no specific degree was mentioned.

Links

Previous companies

Apple logo
b8ta logo

Timeline

  • Product

    October 1, 2022 - present

  • Head of Membership Operations

    October 1, 2021