Renato Favarin's work experience includes various roles in customer service and management positions. Renato is currently working as a Customer Experience Specialist at YOOBIC since February 2021. Prior to that, they worked at Nubank as a Customer Experience Analyst from June 2019 to January 2021, where they provided support to customers in the logistics area, resolving delivery issues of credit cards. Renato also developed and conducted training sessions for the team.
Renato has also worked at LUSH Cosméticos Frescos Feitos à Mão - Brasil, where they had multiple roles including being a Trainee Manager from 2016 to 2018, a Responsible Salesperson from February 2016 to September 2016, and a Salesperson from August 2015 to August 2016.
Before that, they worked at IBM as a Customer Service Representative from April 2013 to February 2015. Prior to that, they had an internship at Dufry as an International Purchasing Intern from April 2012 to December 2012.
Renato began their career as an English Teacher at Wizard from September 2011 to January 2012.
Renato Favarin completed a degree in Psychology at Universidade Paulista in 2013. Prior to that, in 2012, they pursued a degree in International Relations at Estácio. In addition to their educational background, Renato obtained a certification in Introduction to Web APIs from LinkedIn in June 2021.
February 1, 2024 - present
February, 2021
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