Emily Silver

Senior Customer Success Manager at Yoshi

Emily Silver has over 12 years of work experience in various roles. Emily started their career in 2009 as a Salesperson/Educator at lululemon athletica. In 2011, they became an Athlete Relations Manager at USA Swimming. In 2013, they became a Marketing Communications Associate at Spiraledge, Inc. (SwimOutlet.com, YogaOutlet.com, SurfOutlet.com, RunOutlet.com). In 2014, they became a Bout de Chou Head Coach at Pointe-Claire Swim Club. In 2016, they became an Event Planner at IslandWood. In 2018, they became a Head Swim Coach at Washington Athletic Club. In 2019, they became a Customer Relationship Manager & Olympic Mentor at Beyond Sports and a Marketing Communications Specialist at Experi. In 2021, they became a Director Customer Experience at Snappic.io, where they managed and maintained customer on-boarding, support, as well as customer satisfaction, loyalty, and retention. Emily also owned overall client relationships for over 1,500 accounts and proactively identified and led team process improvements. In 2022, they became a Senior Customer Success Manager at Yoshi.

Emily Silver graduated from the University of California, Berkeley in 2009 with a Bachelor's of Arts in American Studies - American People and Places. In 2021, they obtained a certification from Udemy in Smart Shopping Campaigns Google Ads.

Links

Previous companies

IslandWood logo
lululemon logo

Timeline

  • Senior Customer Success Manager

    March, 2022 - present