Yotpo
Cailin Mapp is a seasoned professional in customer success, currently serving as a Customer Success Manager for Mid-Market at Yotpo since May 2023, following a role as Customer Success Manager for SMB. Prior experience includes a tenure at D2L from August 2020 to May 2023, where Cailin held positions such as Senior Customer Success Manager, Team Lead, and Customer Success Specialist. Earlier career experience includes teaching at Mentor College from 2017 to 2020 and working as a Research Assistant at McMaster University from 2013 to 2015. Cailin holds a Master of Arts in Child Study and Education from the Ontario Institute for Studies in Education of the University of Toronto and a Bachelor of Arts in Psychology, Neuroscience, and Behaviour from McMaster University.
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