Cyrus Jay Fiel

Cyrus Jay Fiel is a skilled Technical Support Engineer currently working at Yotpo since January 2021, where the focus is on delivering exceptional support to eCommerce clients utilizing platforms like Shopify, BigCommerce, and Magento. Prior experience includes roles as a Technical Support Representative at Teleperformance from October 2018 to November 2020, assisting customers with smart cameras and doorbell products from Ring Inc., and as a Technical Sales Advisor at Concentrix Limited Company from April 2018 to September 2018, providing customer service and support for Sprint smartphone users. Cyrus holds a Bachelor of Science degree in Information Technology from the Asian College of Technology - International Educational Foundation, completed in March 2018.