Grace Bronia

Grace Bronia is a seasoned professional in client onboarding and technical support with extensive experience in the technology and hospitality sectors. Currently serving as Client Onboarding Group Manager at Yotpo since February 2019, Grace has also held roles as Client Onboarding Team Leader and Client Onboarding Specialist, focusing on ensuring a seamless onboarding process for new clients. Previously, Grace worked as a Technical Support Representative, providing advanced assistance to small and midsize businesses after initial success with free-paying customers at Yotpo. Prior experience includes a position as Technical Support Specialist at Teleperformance, addressing technical inquiries related to cable, internet, and phone services, and serving as Front Desk Supervisor at Oriental Pension Plaza, where management and guest relations skills were honed. Grace's career began with a role as Store Cashier at Bike Cyclelogist, emphasizing customer service and transaction accuracy. Grace holds a Bachelor's degree in Information Technology from Eastern Visayas State University, earned between 2009 and 2013.