Ivaylo Georgiev

Ivaylo Georgiev is an accomplished operations professional with extensive experience in management and quality assurance, currently serving as Operations Manager at Yoummday since July 2019. Responsibilities include task management, KPI and SLA adherence, shift planning, reporting, and process changes. Previously, Ivaylo held dual roles at HP, first as Order Management Team Lead and then as Order Management Specialist, overseeing team development and operational issue resolution. Prior experience includes roles as General Ledger Assistant Manager and Accountant at EXL Services, and technical support and administrative assistant positions early in the career. Ivaylo holds a Bachelor's Degree in Accounting and Finance from Coventry University.