Lauren Baker

Lauren Baker has extensive experience in customer care and client relations, currently serving as a Customer Care Lead at Heights since June 2022, after previously holding the position of Customer Care Specialist. Prior to Heights, Lauren worked as a Client Relations Consultant at CapCenter from June 2021 to March 2022. Lauren began their career in retail management as an Assistant Store Manager at Mamie’s Apothecary from June 2019 to June 2021 and as a Nourish Assistant Manager at Ellwood Thompson’s Local Market from February 2016 to June 2019. Lauren holds a Bachelor's degree in Kinesiology and Exercise Science from Virginia Commonwealth University.