Afonso Severino

Afonso Severino is an experienced operations leader currently serving as Head of Operations at YourHero, where responsibilities include directing overall operations and driving continuous improvement initiatives. Prior experience includes roles as Operations Manager at Human Made, where Afonso managed CRM systems and redefined go-to-market strategies, and as Sr. Operations Associate at Bird, focusing on market launches and developing growth strategies. Afonso's career began at Philip Morris International, implementing manufacturing improvements, and includes earlier roles in strategy planning and HR marketing internships. Afonso holds a Master's Degree in Engineering and Industrial Management from Universidade Nova de Lisboa and extensive training in English language from the University of Bedfordshire and University of Oxford.