Glysa R. is currently the Customer Service Manager at YouTrip, overseeing the CS and vendor operations for b2c and b2b products in various regional markets. Prior to this role, Glysa held positions such as Operations Manager at i-vic International Pte Ltd and Client Service Lead at Teledirect Telecommerce, where Glysa managed teams and developed strategies to meet performance goals and KPIs. With a background in Management Information Systems from St Scholastica's College, Glysa has extensive experience in customer service, team management, and business development across various industries.
October, 2022 - present