Pragathi Mruthyunjay Sali

Pragathi Mruthyunjay Sali is an experienced professional currently serving as a Content Creator at YouTube since October 2023. Previously, Pragathi worked as a Technical Associate at Kyndryl from September 2021 to October 2023, specializing in comprehensive technical support and demonstrating a strong ability to troubleshoot software and hardware issues, effectively reducing customer downtime. Pragathi also held the role of Student Success Expert at BYJU'S in 2020-2021, providing mentorship and collaborating with stakeholders on product development, as well as acting as a Product Specialist focusing on partner and customer relationships. Pragathi's educational background includes a Master's degree in Information Technology from the Berlin School of Business & Innovation, expected to be completed in April 2025, and a Bachelor of Engineering in Computer Systems Networking and Telecommunications from KLE Institute of Technology, HUBLI, completed in 2020.