Khushboo S.

Product Support Team Volunteer at YouVersion

Khushboo S. has a range of work experience, starting with their current role as a Product Support Team Volunteer at YouVersion since August 2022. In this role, they provide customer service, assists customers with problem-solving, and enhances customer satisfaction.

Prior to their current position, Khushboo worked as a Subject Matter Expert in Operations Management at Chegg Inc. from February 2021. Here, they responded to inquiries from students and provided valuable knowledge and insight on the platform.

In 2019, Khushboo gained experience in digital marketing and sales through an internship at Walker Destination Company Ltd. Khushboo focused on identifying international business opportunities, maintaining customer records, and converting potential customers into business partners.

In 2018, Khushboo had another internship as a Business Analyst in Global Trade at Midas Electronics Pvt. Ltd. Here, they analyzed overseas business opportunities, created qualitative and quantitative business analytics charts, and received extensive training.

Overall, Khushboo's work experience showcases their customer service skills, subject matter expertise, and ability to identify and convert business opportunities.

Khushboo S. completed their Bachelor of Business Administration (BBA) degree in Foreign Trade from UPES, where they studied from 2017 to 2020. Prior to that, they attended Central Academy Schools from 2015 to 2017, where they pursued Commerce with Business Entrepreneurship. Khushboo has also obtained several additional certifications, including The Zuno Fellowship Program from Zuno by Monster in September 2022, Generative AI with IBM from KIMO in August 2022, Blockchain Applications in Financial Services from KIMO in July 2022, Digital Business Models from KIMO in July 2022, How to build your Personal Brand from Nestlé in July 2022, Industry 4.0 - Smart Manufacturing Introduction from KIMO in July 2022, The Metaverse and the Token Economy from KIMO in July 2022, Understanding Artificial Intelligence (AI) from KIMO in July 2022, TCS iON Career Edge - Young Professional from Tata Consultancy Services in June 2022, The Fundamentals of Digital Marketing from Google Digital Garage in April 2022, Subject Matter Expert in Operations Management from Chegg Inc. in February 2021, and Self Awareness and the Effective Leader from Rice University in March 2020.

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Timeline

  • Product Support Team Volunteer

    August, 2022 - present