Gianstefano Cerabona

Gianstefano Cerabona currently serves as the Enterprise Customer Success Manager at YPulse, where responsibilities include AI and LLM product advisory and negotiating renewals with strategic upsells. Prior experience includes roles as an Enterprise Customer Success Manager at Handshake and Medallia, as well as a Customer Success Manager at Beyond Pricing. Gianstefano's career began at Expedia Group, where roles included Account Manager and Associate. Earlier experience includes serving as a Hotel Real Estate Analyst at New Castle Hotels & Resorts. Gianstefano holds a degree in Hotel Business Management with a focus on Economics from Penn State University.