Peter Kollm

Peter Kollm has a diverse work experience spanning various roles and industries. Peter is currently the Director of Customer Success at ZAGENO Inc., where they focus on providing comprehensive product solutions to research scientists. Prior to this, Peter worked at Amazon in multiple roles, including Manager of Customer Success Management and Senior Product Manager. In these positions, they oversaw customer success managers, managed vendor relationships, and contributed to global process improvements. Peter also worked at Gap Inc. as a Graduate Consultant and at Forrester as a Customer Success Manager. Additionally, Peter gained experience at Apex Tool Group, LLC as an Associate Channel Manager and at the University of Maryland in various roles, such as Academic Achievement Program Instructor and Legislative Aide. Overall, Peter's work experience demonstrates their expertise in customer success, vendor management, and product development.

Peter Kollm holds a Master's degree in International Business (MBA) from The Fletcher School at Tufts University. Peter also pursued cross-registration programs at Harvard Business School, focusing on Leadership Execution and Action Planning, and at Harvard Kennedy School, studying Persuasion: The Science and Art of Effective Influence. For their undergraduate studies, Peter earned a Bachelor's degree in Government & Politics with a specialization in Journalism from the University of Maryland. Peter further broadened their education through a study abroad program at Universidad Rey Juan Carlos in Madrid, Spain. Prior to their higher education, Peter attended Acton-Boxborough Regional High School. In terms of additional certifications, they have completed courses in Learning Design for Sustainability through LinkedIn and Financial Modeling through Wall Street Prep. Peter is also a certified Grade 8 Referee by the U.S. Soccer Federation and has obtained a Violence Intervention Assistant certification from the University of Maryland.