Jonathan Smeltser

Sr. Customer Advocate at Zapier

Jonathan has a Bachelor of Arts in Religion & Philosophy from Christian Brothers University. Since December 2012, Jonathan has worked as an IT Consultant, Technical Support Specialist, and Head Of Managed Services | Technical Support at various companies. Currently, Jonathan is a Sr. Customer Advocate at Zapier, focusing on enabling and listening to users to enhance their experience. Prior to this, Jonathan was a Business Operations Manager in Commercial Construction, where Jonathan implemented software solutions and standardized document templates to increase efficiency. Throughout their career, Jonathan has demonstrated expertise in technology solutions, troubleshooting, and sales in various industries.

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Timeline

  • Sr. Customer Advocate

    July, 2023 - present

  • Technical Support Specialist

    November, 2021

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