Rachael Silvano

Rachael Silvano currently serves as the Community Operations Manager at Zapier, beginning in November 2021, where the focus is on creating a vibrant community for Automation Heroes. Prior experience includes roles such as Manager of Community Programs and Online Community Tactician at Pragmatic Institute, emphasizing community best practices and tactical execution. Rachael has also worked as a Community Management Consultant at BMC Software, Community Manager at TraceLink, and Continuing Medical Education Program Coordinator at Maine Medical Center, showcasing a diverse background in community management and support across various sectors. Earlier roles included operational support at the Network for Regional Healthcare Improvement and a Development Specialist position at Youth MOVE Maine, emphasizing engagement and support. Rachael holds a Bachelor of Arts in Sociology from Massachusetts College of Liberal Arts.