Justin Fitch

Justin Fitch is a highly skilled Global Operations Manager at Zappos Family of Companies with over 10 years of experience in global operations and data analytics, proficient in Tableau and other analytical tools. Justin has a strong background in customer service, having led a team of over 15 representatives in a fast-paced call center, focusing on performance monitoring and coaching. Previous roles include a dynamic supervisor in training, a dedicated customer service agent managing multiple sites, and a Sr. Loan Officer at Ameriquest Capital Group, where Justin facilitated cashout and home equity loans. Justin's educational background includes general studies at Mt. San Antonio College and a diploma in general studies from Apple Valley High School.