Joshua Kinsella

Joshua Kinsella has a diverse work experience spanning over a decade. Joshua most recently worked at Zen Internet as a Service Desk Engineer, where they provided technical support and ensured the stability of network services. Prior to that, they worked as a NOC Engineer at the same company, managing major incidents within the network infrastructure.

Before joining Zen Internet, Joshua worked at Daisy Communications as a 1st Line Incident Management Specialist, handling incidents and resolving issues. Joshua also gained experience as a 2nd Line Support Analyst/Systems Administrator at Powerhouse Cloud, where they provided technical support.

Joshua's earlier roles include working as an IT Systems Engineer at Holker Network Solutions, a Broadband Support Engineer at Supanet, and an IT Apprentice at Zenos IT Training. Joshua also has customer service experience as a Customer Service Agent at Marks and Spencer.

Overall, Joshua Kinsella has a strong background in IT support and network management, with experience in incident management, technical troubleshooting, and customer service.

Joshua Kinsella attended Nelson and Colne College from 2007 to 2009. Prior to that, they completed their high school education at Ss John Fisher and Thomas More RC High School from 2002 to 2007. In terms of additional certifications, Joshua obtained various Microsoft certifications such as Microsoft Certified Professional and Microsoft Certified Technology Specialist: Windows 7 Configuration in April 2012. Joshua also obtained certifications in Windows Server Administration Fundamentals, Security Fundamentals, Networking Fundamentals, and Windows Operating System Fundamentals from Microsoft in 2011 and 2012. Additionally, they achieved the HP Accredited Technical Associate: Connected Devices certification from Hewlett-Packard in February 2012. Furthermore, Joshua obtained Cisco certifications such as Cisco Certified Entry Networking Technician (CCENT) in November 2019 and Cisco Certified Network Associate Routing and Switching (CCNA) in January 2020.