Mason Weiss

Mason Weiss has a diverse work experience spanning multiple industries. Mason currently works as a Customer Success Representative at Zenarate, where they specialize in utilizing the Zenarate AI Coach simulation training platform to train agents in high impact scenarios. Prior to this, Mason worked as a Tax Resolution Specialist at Gusto, assisting small businesses with payroll and HR services. Mason also briefly worked as a Tax Analyst.

Before transitioning to the tech and finance sectors, Mason gained experience in the government sector as a Tax Examiner at the Colorado Department of Revenue. Mason progressively advanced in their roles, starting as a Tax Examiner I before becoming a Tax Examiner II and ultimately a Tax Examiner III, where they supervised a remote team of Tax Examiners.

Mason also has prior experience in retail and customer service. Mason worked as an Operations Specialist at Apple, where they managed inventory and customer accounts. Mason also gained experience in event planning and ticket sales as a Company Management and Patron Services Apprentice at The Lake Dillon Theatre Company.

Additionally, Mason has experience in the hospitality industry, working as a Host and Busser at Snooze an A.M. Eatery, where they provided excellent customer service and cultivated a positive dining experience.

Earlier in their career, Mason worked in an administrative role as a Casting Assistant and One Act Competition Coordinator at Colorado State University. Mason was responsible for organizing auditions, selecting performers, and coordinating events. Mason also served as a Red Whistle Brigade Team Member, where they facilitated presentations on sexual assault prevention to incoming college students.

Mason began their professional journey as an IT Intern at Goodwill Industries of Denver, where they gained experience in Microsoft Office products and created user guides for new programs.

Overall, Mason's work experience demonstrates their adaptability and versatility across various industries and roles.

Mason Weiss obtained a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts, Performance from Colorado State University, completing their studies between 2013 and 2016.