MH

Michael Orton (He/Him)

AI Customer Success at Zenarate

Michael Orton has a diverse work experience spanning over several industries. Michael started their career as a Customer Service Engineer at Xerox in 2001 and worked in that role until 2005. Michael then returned to Xerox in 2008 as a Customer Service Engineer and continued in that position until 2014.

In 2014, Michael joined the College for Financial Planning where they held various roles including Student Services Counselor, Premier Client Services, Forecast Analyst, Corporate Trainer, Software Tester, and Manager of Accounting and Operations. During their time at the College for Financial Planning, they also worked as an Actor (On screen and Voice).

In 2020, Michael joined HomeAdvisor as a Customer Care Professional and later became a Business Customer Care Supervisor.

In 2021, they joined OrthoFi as a Practice Advocate and later became a Regional Coordinator.

Michael also worked at Vinylutionary as a Business Owner and Podcast Host starting in 2018.

Michael'smost recent role is at Zenarate, where they work as an AI Customer Success in the Zenarate Al Coach simulation training platform.

Michael Orton attended the University of Phoenix from 2005 to 2008, but did not obtain a degree or specify a field of study. In 2008, they obtained a Yellow Belt certification from the Lean Six Sigma Institute LLC. Michael also attended the Rochester Institute of Technology in 2011 to 2012, but no degree or field of study is mentioned.

Links

Previous companies

OrthoFi logo
Xerox logo

Timeline

  • AI Customer Success

    February, 2023 - present