Amrita Nanda

Amrita Nanda is a Senior Technical Account Manager at Zendesk, with extensive experience in product management and program management. Prior roles include Senior Principal Product Manager at Aisera, where Amrita focused on generative AI for enhancing customer and employee experience, and Manager of Outbound Product Management at ServiceNow, leading a team to develop features across various customer service domains. Amrita's background includes significant roles at MathWorks, Oracle, Deloitte, Accenture, and Birlasoft, with a strong emphasis on CRM solutions and project implementation in various industries. Amrita holds an Executive Program in Leadership and Management from the Indian Institute of Management, Calcutta, and a Bachelor's Degree in Computer Science & Engineering from Veer Surendra Sai University of Technology.