Anna Serafini is a seasoned sales professional currently serving as a Sr. SMB Account Executive at Zendesk since February 2024. Prior to this role, Anna was a Commercial Account Executive at Tipalti, where notable achievements included being the #1 SDR in the Commercial Division for multiple quarters and hosting training sessions. Previous experience also includes managing client relations as a Retro Account Manager at Bench Accounting, where retention and client satisfaction were prioritized, as well as a Client Success Specialist at Wake Forest University. Anna’s earlier internships provided foundational skills in client communication, project management, and event organization. Anna holds a Bachelor of Arts from Wake Forest University with a dual major in Politics and International Affairs and Religious Studies.
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