Zendesk
Elise Wilkerson is a seasoned professional in diversity, equity, inclusion, and belonging, currently serving as the Senior Manager of DEIB at Zendesk since January 2024. With a robust background as a DEI Consultant at Meraki Human Resource Consulting LLC since 2016, Elise specializes in DEIB strategy, talent strategy, performance management frameworks, and employee retention strategies. Prior experience includes roles as Associate Director and Senior Research Associate at NYU Steinhardt School, where Elise led multiple research teams and oversaw data analysis to inform strategic planning in education. Earlier, Elise contributed as a Research Associate at Brown University's Annenberg Institute, managing nationwide external partnerships and research efforts. Academic credentials include a PhD in Child Study & Human Development from Tufts University and an MA in Applied Psychology from New York University.
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Zendesk
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Zendesk makes better experiences for agents, admins, and customers. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.