Harrison Shaw

Harrison Shaw is an experienced Technical Account Manager at Zendesk, providing strategic and technical guidance for enterprise customers since March 2021. Previously, Harrison held various roles at Xinja, including Senior Managed Services Consultant and Head of Customer Ops, where responsibilities encompassed customer service deployment and significant growth initiatives. As a Product Operations Manager, expertise included lending originations systems and customer support software. Harrison's career began at Westpac, where roles included Personal Banker and Customer Banking Consultant, supported by certifications in mortgage broking and financial services from Kaplan Professional.