Markus Heim

Markus Heim currently serves as an SMB Account Executive at Zendesk since January 2024. Prior to this role, Markus was a Senior Sales Development Representative at Ottimate from January to December 2023, achieving notable performance metrics including 126% quota attainment in Q3 '23 and 101% in Q4 '23, along with outstanding quarterly results during earlier quarters of 2023. Before Ottimate, Markus was the Director of Customer Experience at Fair Harbor from December 2019 to August 2022. Markus holds a Bachelor of Science degree in Media, Cultures, and Communications from New York University, earned in 2019.